Your satisfaction is important to us. If you’re not happy with your purchase, we’re here to help.
1. Returns
Items may be returned within 14 days of delivery
Products must be unworn, unused, and in original packaging with tags attached
2. Refunds
Refunds are issued to your original payment method within 5–7 business days after return approval and inspection
Shipping charges are non-refundable unless the return is due to a mistake or defect
3. Non-Returnable Items
Sale, clearance, and customized items are not eligible for return unless faulty
4. Return Process To start a return, please email info@walkaura.com with your order number and reason for return. Our team will assist you with the next steps.